Shipping policy
Shipping Rates and Free Shipping
FrostBuddy is operated by Frostbuddycooler.
Last updated: September 24, 2026
This notice explains how customers can verify information and request assistance.
Verification and support
Shipping support
Contact support@frostbuddycooler.shop or 2125137043 with an order number if shipping assistance is needed. Frostbuddycooler is located at 78 Mulberry St, New York, New York, 10013, United States.
Order processing and cutoff
Orders are normally prepared within 1–2 business days. The order cutoff is Weekdays 5 PM Pacific Time. Orders submitted after the cutoff begin processing on the next business day. Weekends and public holidays are not business days.
Delivery estimates and tracking
Estimated delivery is 3–5 business days after processing. Available tracking information is sent to the contact details supplied at checkout. Carrier events, severe weather, address issues, and events outside our control can affect an estimate.
Shipping origin and fulfillment
Orders ship from 78 Mulberry St, New York, New York, 10013, United States. Carrier: USPS. Fulfillment partner: No third-party fulfillment partner. Frostbuddycooler fulfills orders according to the published method and stated shipping origin.
Shipping area and address accuracy
We currently describe service for United States. Customers must enter a complete and deliverable address. Checkout availability and the final shipping amount control when a destination is not eligible.
Shipping cost
Free Standard shipping is available on all eligible orders with no minimum order amount. Estimated delivery is 3–5 business days after processing.